We hope our customers are content with their selection but in case if the purchased item is damaged due due to gross negligence on our part., customer must inform Area Home either on the date of purchase or on the date of delivery, subject to following guidelines,
- Buyer is deemed to have accepted the items upon issuance of the invoice
- This return policy is not applicable to promotion items and / or display items. Buyers shall examine the products thoroughly before payment.
- This return policy is not applicable to any custom made products, made-to-order items, consignment products, bedding essentials.
- We will not, under any circumstances, entertain a request for cash refund or credit note.
If you have any queries regarding our returns policy, please e-mail us at info@areahome.com.hk or call +852 2566 8008 (11:00 to 18:00).